LordCloud - Frequently Asked Questions

What services does LordCloud provide?
We offer high-performance Minecraft hosting, VPS servers, Discord bot hosting, and web hosting services at affordable rates.
Do you offer DDoS protection?
Yes, all our services come with robust DDoS protection to ensure uninterrupted uptime and performance.
How can I contact support?
You can reach us via our Discord server at discord.gg/lordcloud or through our website support ticket system.
Can I upgrade my server later?
Yes, you can upgrade your plan anytime from your billing panel without data loss or migration issues.
Do you offer backups?
Yes, we provide weekly backups with our plans. Premium plans include more frequent and larger backups.
What payment methods do you accept?
We accept UPI, Paytm, Google Pay, Net Banking, and all major credit/debit cards.
Is there a refund policy?
Yes, we offer a 24-hour refund window on eligible services. Please review our refund policy on the website for details.
Do you support custom jar files?
Yes, you can upload and run any custom jar file using our Pterodactyl panel.
Where are your servers located?
We have nodes in India, Singapore, and Europe to ensure optimal latency for your needs.
Do you provide a control panel?
Yes, all our hosting services come with Pterodactyl Panel access for easy management.
Can I host a Discord bot 24/7?
Absolutely. Our bot hosting services are optimized for 24/7 uptime with minimal CPU and memory usage.
Do you offer free subdomains?
Yes, we offer free subdomains such as yourname.lordcloud.in with all plans.